Experienced Painters Serving Seattle & Redmond, WA

What is the estimate process like?

• It Starts With a Phone Call

  We have a quick 5 minute discussion over the phone about what it is you want done and we determine if we are the appropriate painting company for the job (like not being able to clean gutters, or we don't scrape popcorn ceilings, etc). If we are available, then we find out if we are available in a time frame that is best for you.

• The Meet & Greet

  After the phone call, we stop by for a 10 minute meeting that is followed by the actual estimate process which could take up to an hour from start to finish to see what painting supplies will be needed, the amount of paint needed, if there needs to be drywall repairs and trim work done, prep work, etc. We first gather information which usually consists of a five to twenty minute conversation and walk through the project, we ask questions to find out what the history of the building is and what the priorities of the owner/steward are and offer to explain what may be causing any paint failures. Once that is satisfied our estimator will typically take a solitary walk back through the project to take pictures, measure, take notes on a tablet and put together the estimate. 75% of our estimates are completed and emailed on the spot. Some larger or more complex quotes require additional time and are completed within a day or two. We value your time and appreciate the invitation to your home or business and show our respect with a prompt quote.

• Setting Up The Schedule To Begin Painting

  On residential projects, this is usually as simple as setting up a start date and an anticipated completion date. On multi-family painting projects the process is a little more involved, and we typically publish a detailed project schedule online so that individual residents can access it at any time to see when their building, front door or deck is being painted.

• Make The Deposit

  Once we get the job scheduled, we then bill an invoice for the deposit payment and a pre-job checklist and color sheet is sent out to you along with contact information for the designer (if you choose to work with ours to pick colors and decoration). Once you fill out the color sheet you send it back to us so we can buy the necessary paints required for the job.

• Heads Up Phone Call

  A few days prior to the job starting, you will get a phone call confirming details such as access and working hours.

• The Painting Can Begin!

  The job starts! Our crews work four 10 hour days each week, Monday through Thursday from 7:00 a.m. to 5:30 p.m. so that they can spend an extra day with their families. The job foreman (and often the crew as well) will tour the job with the estimator and the client (if they are available) before the work starts on the morning of the first day to confirm the scope of work and align expectations.

• Progress Update

  Progress is reported daily in most cases or as needed on larger projects (If we have a week of scraping to do, there might not be much to talk about on day 3...). Any questions, concerns or change orders are addressed promptly as they arise.

• Painting Has Finished!

  When the work is complete, the job foreman will walk through with the client to ensure that all work has been completed well, while the crew is still there with the ladders. If there is anything that needs to be fixed or addressed we will take care of it right there.

• Final Payment

  The final bill is sent with taxes added, and is payable upon receipt unless otherwise arranged.

Do you offer warranties on your work?

Yes we do! We offer a 1-year warranty on our work for one year from the date of completion. If there is anything wrong with the painting, uneven coating, chips, or anything else that can happen we will be there to make it right.

Is all work owner supervised?

Some is, we have a full-time operations manager who is in charge of that. He got the job because he is very good at it. He is there to make sure everything goes right and according to plan and it's his job to make sure there are no mistakes.

Are you licensed, bonded, and insured?

Yes, we are licensed as a general contractor with a $12,000 bond (which means that we can hire subcontractors) our license number is PAINTI*886PZ and all of the pertinent information can be found here: WA LICENSE INFO

How do you hire your workers? Is there a strong vetting process?

Absolutely, we vet every potential employee before we hire them. Some of our crew are some of our first hires in 2013, as well of course as some who have been added since then. Aside from the impersonal verification of passing a background check and drug screen (which they all have), we use a Core Values Index for every position in the company to ensure that the people that we hire are doing a job that they enjoy. This naturally results in better communication, better attention to detail, and better attitudes when the days are long or the problems frustrating. Just about all of our employees have families and all of them are pleasant to talk to.